CHA®: Certified Hotel Administrator Training

Name: CHA®: Certified Hotel Administrator Training
Brand: AHLEI
SKU: 61-611-13-70-10-02
Price: 14950.00 SAR
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14,950.00 SAR

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This program combines an online review with the formal Certified Hotel Administrator exam. It covers core competency areas required of hotel general managers and prepares candidates to earn the prestigious CHA credential.

Exam: Candidates have 4 hours to complete the 200 question exam and must achieve a score of 70% in order to meet the passing standard.

Limit: 2 retake purchases allowed (within 1 year from date of application approval)

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Who Should Attend?

Hotel General Managers with two years experience

Assistant General Manager or Director of Operations/Rooms Division (after successfully completing the CRDE® certification) as an aspiring to Genral Manager position plus degree fron an accreditated academic instituation.

Key Takeaways

Advanced understanding of hotel Manager role including leadership, operations, finance, HR, marketing and ethics; ability to oversee entire hotel operations; achievement of the industry‑leading CHA designation.

Accredited by

American Hotel & Lodging Institute

AHLEI is a globally recognized leader in hospitality education and professional certification. As the credentialing and training arm of the American Hotel & Lodging Association (AHLA), AHLEI provides industry-relevant learning resources, certifications, and professional development tools that support individuals and organizations across the hospitality sector. With a strong international presence, AHLEI certifications—such as CHS®, CHSP®, CRDE®, CHA®, and others—are widely respected by employers and professionals seeking to enhance their careers and raise service standards in the global hospitality industry.

Cours Outline

Day 1: Financial & Revenue Management

Section 1: Financial Management

1.1 The Balance Sheet
1.2 The Income Statement
1.3 Operations Budgeting
1.4 Lease Accounting
1.5 Technology System Selection
1.6 Basic Cost Concepts
1.7 Cost-Volume-Profit Analysis
1.8 Cost Approaches to Pricing
1.9 Managing Productivity and Controlling Labor Costs
1.10 Managing Inventories

Section 2: Revenue Management

2.1 What is Revenue Management
2.2 Measurement
2.3 Tactical Revenue Management
2.4 Strategic Revenue Management
2.5 E-Commerce
2.6 Forecasting for Revenue Managers
2.7 Optimal Channel Mix

Day 2: Food & Beverage + Rooms Division Management

Section 3: Food and Beverage Management

3.1 Marketing Restaurants and Louges
3.2 Determining Food and Beverage Standards
3.3 Pricing Menu Items
3.4 Dining Service Styles and Procedures
3.5 Food Safety Risk Management
3.6 Selecting Beverage Service Staff
3.7 Responsible Alcohol Service

Section 6: Rooms Management

6.1 Reservations
6.2 Security and the Lodging Industry
6.3 The Role of Housekeeping
6.4 The Role, Cost, and Management of Hospitality Facilities
6.5 Hospitality Facilities Management Tools, Techniques, and Trends
6.6 Environmental and Sustainability Management

Day 3: Human Resources & Leadership

Section 4: Human Resources Management

4.1 Recruitment and Selection
4.2 Orientation and Socialization
4.3 Training and Development
4.4 Supervisory and Management Development
4.5 Evaluating Employee Performance
4.6 Turnover, Discipline and Exits
4.7 Compensation Administration

Section 5: Leadership

5.1 Motivation and Leadership Styles
5.2 Goal-Setting, Coaching, and Conflict Management
5.3 Training and Development as an Investment
5.4 Building High-Performance Teams
5.5 The Challenge of Diversity
5.6 Emergency Management and Media Relations

Day 4: Sales, Marketing & Certification Preparation

Section 7: Sales and Marketing

7.1 The Marketing Plan
7.2 Managing the Marketing and Sales Office
7.3 Personal Sales
7.4 Internal Marketing and Sales
7.5 Advertising, Public Relations, and Publicity

Certification Preparation

Review of Key Concepts
Practice Questions
Final Q&A and Exam Strategy

FAQ

What is STTAR?

STTAR is a licensed Saudi company specialized in professional training and internationally recognized certifications. We aim to equip Saudi talents with the skills required by the labor market in line with Vision 2030.

Are your certifications accredited?

Yes, our programs are accredited by local authorities such as the Technical and Vocational Training Corporation (TVTC), as well as prestigious international organizations including AHLEI and HRCI.

What fields of training do you offer?

We provide a wide range of programs in tourism and hospitality, management, human resources, cybersecurity, information technology, and other programs aligned with Saudi Vision 2030.

Are the courses available in person or online?

We offer flexible learning options: in-person programs across different regions of the Kingdom, as well as online training through accredited e-learning platforms.

How can I register for a training program?

You can easily register through our official website STTAR.SA under the training programs section, or by contacting our customer service team for guidance.

Are your programs supported by the Human Resources Development Fund (HRDF)?

Yes, many of our programs are supported by HRDF, providing trainees with free or subsidized training opportunities.

Can companies and organizations benefit from your programs?

Absolutely. We provide tailored training solutions for both public and private sector organizations, with the option to design customized programs that meet their specific needs.

What is the language of instruction?

Our courses are delivered in both Arabic and English, depending on the program and the requirements of the certifying body.

How long do the training programs last?

Program duration varies depending on the type: from short workshops (1–2 days) to advanced professional programs lasting several weeks.

How can I get more information?

You can visit our official website STTAR.SA, or contact us via phone, email, or through our official social media channels.